Terms and Conditions
RETURNS & 14 DAY MONEY BACK GUARANTEE
UNWANTED GOODSIf you have changed your mind and the goods have not been in your possession for over 14 days, then you are entitled to return the goods to us for a full refund on condition that you take reasonable care of the goods until they are returned to us. If you have changed your mind, you need to advise us by e-mail or letter within 14 days of the date of receipt of the goods. Your money will be reimbursed within 5 working days of us checking receiving the goods. Please note that we would ask that you :
Please note that for items where you have changed your mind, responsibility for the cost of postage packaging and the risk of sending remains the responsibility of the customer until they are received back into our warehouse.
FAULTY GOODS or GOODS DAMAGED IN TRANSIT
Goods Damaged in Transit
If your goods were damaged in transit, we request that you report it to us in writing by e-mail within 7 days. If goods are visibly damaged on receipt, please sign any relevant delivery note accordingly. Once the goods have been received into our warehouse , we will inspect the goods and upon confirmation of transit damage we will then dispatch a replacement item to you immediately.
Faulty Goods - within 12 months
All products carry a limited One Year warranty from date of sale for the original owner covering any defect in materials and parts. This warranty provides that defective products supplied by Gadgets4Travel will be repaired or replaced at our option, at no charge for parts and labour, and does not cover damage caused by accident, misuse, improper maintenance or modification. Once the goods have been received into our warehouse , we will inspect the goods to allow us to confirm the problem that you have experienced. Upon confirmation that there is a fault we will then dispatch a replacement item to you immediately. Returns Procedure (any reason)
In the unlikely event that you need return an item or experience any problems with the goods, please contact us by e-mail before returning the goods. We will then e-mail you back with the returns procedure.
Please note that none of the above terms and conditions affect your statutory rights.