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RETURNS POLICY

14 DAY NO QUIBBLE MONEYBACK GUARANTEE!

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FREE GIFT FOR RETURNING CUSTOMERS

FREE GIFT WORTH £9.99 WITH YOUR NEXT ORDERWORLDWIDE CURRENCY CALCULATOR & CONVERTOR

We hope that you are pleased with your purchase from Gadgets4Travel, however we understand that there are occasions when you need  to return goods to us. Please note that all of our goods are supplied in full compliance with the Consumer Protection (Distance Selling) Regulations .

If You Have Changed Your Mind

If you have changed your mind and the goods have not been in your possession for over 14 days, then you are entitled to return the goods to us for a full refund on condition that you take reasonable care of the goods until they are returned to us.  If you have changed your mind, you need to advise us in writing of your decision to cancel  (by e-mail or letter) within 14 days of receipt of the goods. Your money  will be reimbursed  within fourteen days of us receiving the goods. Please note that we would ask that you :

  • Do not open shrink-wrapped or blister pack products or break any manufacturer's seals
  • Return in good condition all packaging, manuals, etc
  • Return the goods in a condition that would enable Gadgets4Travel to resell them as new

Please note that  for items where you have changed your mind, responsibility for postage packaging and risk remains the responsibility of the customer. 


Goods Damaged in Transit

If your goods were damaged in transit, we request that you report it to us in writing by e-mail within 7 days. If goods are visibly damaged on receipt, please sign any relevant delivery note accordingly. Once the goods have been received into our warehouse , we will inspect the goods and upon confirmation of transit damage we will then dispatch a replacement item to you immediately.

Faulty Goods -  within 12 months

All products carry a limited One Year warranty from date of sale for the original owner covering any defect in materials and parts. This warranty provides that defective products supplied by Gadgets4Travel will be repaired or replaced at our option, at no charge for parts and labour, and does not cover damage caused by accident, misuse, improper maintenance or modification.  Once the goods have been received into our warehouse , we will inspect the goods to allow us to confirm the problem that you have experienced. Upon confirmation that there is a fault we will then dispatch a replacement item to you immediately.

Please note that none of the above terms and conditions affect your statutory rights.

Returns Procedure (any reason)

In the unlikely event that you need return an item or experience any problems with the goods, please contact us by e-mail before returning the goods.  We will then e-mail you back with the returns procedure.

 
WEEE Regulations:
 
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
 
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
Recycling reduces the environmental and health risks associated with sending electrical goods to landfill.  
 
Gadgets 4 Ltd is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
 
Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item.
 
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.